Shipping policy
Thank you for shopping with Trazzo! Below is our shipping information to help you understand how your orders reach you.
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1. Order Processing Time
Orders are processed within 1–2 business days.
Orders placed on Sundays or holidays will be processed the next business day.
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2. Delivery Time
Standard delivery: 4–7 business days
Metro cities may receive orders faster; remote areas may take longer.
Delivery timelines may vary during festivals or high-demand periods.
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3. Shipping Charges
Shipping fees will be shown at checkout.
Free shipping may be offered during special promotions.
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4. Order Tracking
Once your order is shipped, you will receive:
Tracking ID
Courier partner details
Tracking link via SMS/Email/WhatsApp
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5. Incorrect Address
Trazzo is not responsible for:
Delays caused by incorrect or incomplete addresses
Undelivered orders due to wrong contact details
Please double-check your information before placing the order.
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6. Damaged or Missing Items
If your package arrives damaged or an item is missing:
Contact us within 24–48 hours
Provide an unboxing video as proof
We will resolve the issue quickly.
7. International Shipping
Currently, we do not ship internationally.