Shipping policy

Thank you for shopping with Trazzo! Below is our shipping information to help you understand how your orders reach you.



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1. Order Processing Time


Orders are processed within 1–2 business days.


Orders placed on Sundays or holidays will be processed the next business day.




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2. Delivery Time


Standard delivery: 4–7 business days


Metro cities may receive orders faster; remote areas may take longer.



Delivery timelines may vary during festivals or high-demand periods.



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3. Shipping Charges


Shipping fees will be shown at checkout.


Free shipping may be offered during special promotions.




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4. Order Tracking


Once your order is shipped, you will receive:


Tracking ID


Courier partner details


Tracking link via SMS/Email/WhatsApp




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5. Incorrect Address


Trazzo is not responsible for:


Delays caused by incorrect or incomplete addresses


Undelivered orders due to wrong contact details



Please double-check your information before placing the order.



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6. Damaged or Missing Items


If your package arrives damaged or an item is missing:


Contact us within 24–48 hours


Provide an unboxing video as proof

We will resolve the issue quickly.

 

7. International Shipping


Currently, we do not ship internationally.